Returns & Exchange Policy
Note: Standard commercial template draft for Kangra ecommerce operations. Review with your business advisor before official launch.
1. 7-Day Doorstep Size Exchange
We want you to feel completely confident in your fit. If a top or pair of jeans does not fit as desired, you can request an exchange within 7 days of delivery. Our Kangra rider will deliver your replacement size directly to your doorstep.
2. Item Condition Requirements
To qualify for an exchange, items must be unworn, unwashed, unaltered, and accompanied by the original brand tags and packaging.
3. Non-Exchangeable Items
Complimentary free gift accessories (received under promotions like GIFT3) are non-exchangeable and non-refundable.